FAQ – Frequently Asked Questions

What are the shipping times?

• International Standard Shipping (3-5 days
• Calabria (3-5 days)
• Italy Standard (48-72 hours)

What are the shipping costs?

Policom will deliver the purchased Products according to the terms and conditions contained in the order confirmation sent to the Buyer. Shipping times may vary from the day of the order to a maximum of 15 working days from the confirmation of the order. Shipping times may vary according to the service chosen by the Buyer, and in case of a delivery to a “disadvantaged” postcode or to smaller islands. Policom undertakes to deliver only in the areas specified and covered by the service of DHL and TNT carriers.

The payments can be made by:

• Bank transfer made out to: POLI.COM SRL, Via Caduti di Marcinelle, 11, 20134 Milan, Italy – IBAN: IT 53 M 05132 16300 842570270353. In the motive of the bank transfer, please indicate the order number indicated in the order receipt email. To speed up the delivery, it is possible to send the receipt of the bank transfer via email to commerciale@policomsrl.it
• Paypal system